Nicole

As it turns out, there is another shoe repair place in the area. This guy was much more helpful. Although he didn't have any prepackaged laces of the kind he needed, he cut a pair out for me. Cheaper than paying for shipping.
The only downside- they're still too short. Oh well- I can go back there next week and ask for a couple of longer ones.

Thanks again to all of you.

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the truth shall make you fret